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A Message to Our Clients and Our Littman Krooks Family
Published March 11, 2020
Dear Client and Friends,
At Littman Krooks, the health and safety of our clients and staff is our highest priority. We pride ourselves on exemplary and individualized services to our clients. We are writing to provide you with the steps that we are taking to protect you and our staff against the spread of the Coronavirus (COVID19). We understand the paramount importance of these tasks, as we serve many elderly clients and families with children with health concerns.
Steps We are Taking To Protect You and Our Staff:
- We are maintaining social distancing, which means that we will not be shaking hands, hugging or touching anyone.
- Hand sanitizer is available in our reception area and we are asking you to apply a generous amount to both of your hands upon entry to our office.
- Staff know to wash their hands each time they enter our building before touching anything and frequently throughout the day.
- We have remote access for employees who are ill or need to work from home.
- If you or someone you have been in contact with is experiencing symptoms of coughing, high fever and/or shortness of breath, we ask that you not come to our office.
- If you do not feel comfortable visiting our office in person, because you may be sick or for any other reason, please consider meeting with us virtually either via conference call or through FaceTime or similar service. Call our office at (914) 684-2100 to let us know that you would like to change your meeting to a virtual one. Our staff will be happy to assist.
Protect Yourself and Those Around You: We encourage all to follow basic hygiene measures that protect us from respiratory viruses. As the Center For Disease Control recommends, these actions include:
- Washing your hands often and thoroughly with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based sanitizer.
- Avoiding touching your eyes, nose and mouth with unwashed hands.
- Avoiding close contact with people who are sick.
- Staying at home if you are feeling sick, especially if you have a fever, are coughing and/or have shortness of breath. If you have those symptoms, please seek medical care early.
- Covering your mouth and nose with the inside of your elbow when you cough or sneeze and, if using a tissue, dispose of it immediately into a closed bin and clean your hands with alcohol-based sanitizer or soap and water.
- Cleaning and disinfecting frequently touched objects and surfaces by using disinfectant spray or wipes.
Extra Protections for Those at Higher Risk: If you are at higher risk of getting very sick from COVID-19, meaning if you are older or have a health condition, you should:
- Stock up on supplies.
- Take everyday precautions to keep space between yourself and others.
- When you go out in public, keep away from others who are sick, limit close contact and wash your hands often.
- Avoid crowds as much as possible.
- Avoid cruise travel and non-essential air travel.
- During a COVID-19 outbreak in your community, stay home as much as possible to further reduce your risk of being exposed.
We thank you for your understanding and cooperation as we navigate this challenging time. We understand that the situation is evolving and we will continue to actively monitor it and take the necessary precautions. Our firm remains dedicated to providing our clients with the highest level of client service in every way possible.
For additional information regarding the Coronavirus, here are resources from the CDC and the New York State Department of Health:
- CDC/Coronavirus Overview:
https://www.cdc.gov/coronavirus/2019-ncov/index.html - CDC/Frequently Asked Questions:
https://www.cdc.gov/coronavirus/2019-ncov/faq.html - NYDOH and NYSED Guidance for Schools:
http://www.p12.nysed.gov/sss/schoolhealth/schoolhealthservices/coronavirus/covid-19-p-12-school-guidance.pdf
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